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Knowledge Leaders in Fax Automation
In today's fast-paced global business world, improvements in productivity and efficiency are necessary for companies to survive. Communication speed is a key to success, as organizations must efficiently process contracts, invoices, purchase orders, and other legally binding, mission-critical documents.
Compliance and corporate governance initiatives are pushing more organizations from unmanaged and unconnected fax machines to network fax solutions, as they provide better records and traceability for document communication, specifically faxes that are sent or received.
The enduring relevance of fax has been well documented. Some examples from a recent industry report include:
- Financial institutions use fax to process multibillion-dollar transactions.
- Large global investment companies log significant fax traffic with orders and confirmations from customers.
- Law firms use fax servers and fax machines to exchange hand marked-up contract drafts, as well as final signed versions, as legally valid means of communications.
- A manufacturer of cleaning supplies uses fax to respond to requests for U.S. Material Safety Data sheets for emergencies. Requests may come from hospitals and fire departments with no email or Web service.
- U.S. pharmacy chains use fax servers to log prescriptions, renewals and clarifications from doctors in every state they serve.
* Gartner, Fax Lives on Amidst Changing Technologies, February 2008
If you're looking for a fax server solution, look no further than Diem Technologies. Fax automation isn't just part of our business - it's our specialty. Delivering over 15 years of successful fax automation solutions, we have earned our reputation as a knowledge leader in this area.
Why Choose Diem?
Fax Automation Specialists since 1993
Simply put, this has been our primary business focus for years. No one knows the fax automation field better than Diem! Years of in-the-trenches experience, deep technical understanding, and extensive industry expertise have cemented our position as subject matter experts.
Understanding of SAP, Oracle, and other Back-office Applications
Hands-on experience with a wide range of relevant software applications allows Diem to write the integration necessary to fax-enable our clients' existing systems. The end result? Integrated enterprise fax and e-document delivery capabilities that enable more efficient distribution of critical information, improving ROI and optimizing business performance.
Ability to Create Custom Applications and Integration
Systems not speaking to each other? Diem can connect the dots. Thanks to our world-class engineering department, we often write our own connectors and custom integrations or applications to link up software seamlessly. Not only are our clients delighted with the end result, but our partners and even some of our competitors have also sought out our custom applications (such as "Diem Fax Interchange" and "Diem Mail-to-Fax").
Industry-leading Solutions
Diem excels at analyzing business situations, sizing up the challenges, and recommending the right solution for the job - solutions that run on best-of-breed technology and take our clients' best interests into account.
Attention to the Bottom Line
Diem understands the importance of leveraging your existing systems and past investments. To that end we will work with you to find solutions that capitalize on what you already have in place.
Unified Communications (Leveraging Fax over IP)
Fax over IP (FoIP) can leverage your convergence to and investment in an IP Telephony infrastructure. Expect increased productivity and enhanced document privacy with secure, real-time IP fax delivered directly to email inboxes. Fax over IP solutions can dramatically lower company costs through the elimination of analog phone lines, fax boards, long-distance charges, toner, paper, and maintenance fees.
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| Did You Know? |
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Fax is legally binding, email is not |
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100 billion fax pages are transmitted around the globe on a yearly basis |
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A retail tire chain saves $152,000.00 per year from reducing junk faxes alone |
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Knowledge workers handle an average of 178 fax documents per week |
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Fax Servers can reduce costs related to faxing by up to 90% |
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Fax accounts for 15-20 % of all telephony costs |
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Fax is still the easiest way to exchange legal documents (purchase orders, invoices, contracts, forms, etc.)
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| Client Examples |
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